Frequently asked questions

We are here to help.  If you don’t find the answer to your question here then you can use one of the other support methods found below to get in touch with us.

HAVE QUESTIONS?

We provide around the clock support for our hosted customers.  You can fill out a ticket via our members section to get in contact with us.

We accept credit/debit card payments and PayPal via our members section.

If you are still hosting with us your domain can be renewed with your hosting.  If you want to use the domain on another server we can help you migrate the domain to another server at that time.  The domain is yours and you can decide what to do with it.

Technically you can use our hosting without a domain name but it will make finding your site a lot harder since you will only be able to access the server via the IP address.  Under most circumstances you should purchase a domain with your hosting or transfer a domain you already have to be used on your new hosting.

A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their website accessible via the World Wide Web.

Under normal circumstances you shouldn’t exceed your bandwidth since we provide a lot of bandwidth, but if it looks like you are going to exceed your bandwidth we will contact you regarding additional charges at that time.  This is usually $0.02/GB.

Leave this to us.  We will do all the monitoring under your managed hosting plan.

NEED HELP?

Live Chat

Contact us right away via our live chat.

Support Tickets

Submit a ticket and we will get back to you as soon as possible.

24X7 Call Center

Give us a call if that’s what you prefer.

Social Media

You can also get in contact with us via our social media accounts.